A good hotel experience is made of many things, quality water dispensers included. They may seem like a relatively minor piece of the hospitality puzzle, but the impact they can have on guest satisfaction, business reputation, and profitability show they’re a hugely important facility.
In this guide, we explore the understated yet sizeable influence of water dispensers within the hotel industry and how choosing the right models for your hotel can help fill vacancies and boost revenue.
1. Water dispensers reduce a reliance on single-use plastics in hotels
The right water dispenser in your hotel lobby and in other key locations reduces reliance on single-use plastics among your guests and staff, which is good for both the planet and for your business.
The reason being? - Several studies have shown that people want and actively seek out sustainable accommodation for their travels.
For instance, Brita’s “Bubbling Under” campaign revealed that 87% of hospitality customers think it’s important for hotels to reduce dependence on single-use plastics, and a Booking.com survey found that 76% of travellers want more sustainable options on their journeys.
We now offer a range of excellent Brita water dispensers, including Fill Pro and Top Pro models. Learn more.
Furthermore, a 2021 study (again from Booking.com), showed that 81% of travellers were planning to choose a sustainable accommodation option in the coming year. And another, from Hilton, found that roughly one third of guests research a hotel’s environmental and social practices and impacts before booking.
Water dispensers placed in high foot traffic areas, such as hotel lobbies, are a fantastic way to signal your sustainability efforts to guests, especially models with a bottle-counting feature that shows users how much plastic waste the unit is saving.
2. Water dispensers can reduce hotel energy costs
Choosing appropriate water coolers for your hotel can lead to significant energy savings over time. You’d be right to think that, per serving, the savings are modest, but in busy environments like hotels, these small efficiencies quickly add up over the course of a few years!
Not only does this strengthen your hotel’s sustainability credentials, which is something increasingly important for travellers and corporate clients choosing where to stay, lower energy consumption also means less strain on your overall utility budget.
This frees up funds for guest experience upgrades, staff training, or marketing initiatives that directly boost bookings.
Look for models with sleep or eco modes, programmable timers, anti-spill/overflow technology, and low baseline energy requirements, all of which help reduce waste and operational costs while showcasing your commitment to responsible hospitality.
3. Hotel water dispensers support branding and give your reputation a boost
Every detail in your hotel tells a story about your brand, and something as simple as offering fresh, filtered water on demand can say a lot. Stylish, well-placed dispensers show guests that you value comfort, convenience, and sustainability in equal measure.
For eco-conscious travellers, visible efforts to reduce single-use plastic and promote hydration can make a lasting impression, especially when paired with subtle branding touches like your hotel’s logo on reusable bottles or dispenser signage.
In some cases, the water dispenser itself can be customised to reflect your brand.
This all results in a stronger, lasting impression on your guests, helping to keep your hotel in the running next time they’re booking accommodation or giving friends and family recommendations.
4. Great tasting, filtered water improves guest satisfaction
Nothing says “attention to detail” like great-tasting water at a hotel. Guests notice when hydration is convenient, refreshing, and easily accessible, whether they’re checking in after a long journey, returning from a workout, or heading to a meeting.
Filtered water dispensers ensure consistent quality and taste by removing impurities, unpleasant odours, and that all-too-familiar “tap” flavour. This not only enhances the guest experience but also subtly communicates that your hotel cares about their wellbeing and comfort.
Offering premium, great-tasting water throughout the property (in lobbies, gyms, conference areas, and spa spaces) can turn a basic amenity into a memorable touchpoint. It’s the kind of small upgrade that encourages glowing reviews and repeat stays.
We recently donated a gym water cooler to The Joshua Tree charity in support of Children in Need and DIY SOS. Learn more about the project.
5. Quality hotel water dispensers improve operational efficiency
Water dispensers save valuable staff time. No more restocking bottled water in rooms, managing deliveries, or dealing with packaging waste. This efficiency frees your team to focus on guest-facing service — improving both morale and the overall guest experience.
6. Water dispensers help your hotel appeal to the wellness crowd
Wellness tourism is on the rise, significantly outperforming other types of tourism in terms of industry growth rate and consumer spending — and hydration plays a key role in appealing to these consumers.
Providing accessible, filtered water stations near fitness centres, spas, and meeting spaces aligns your hotel with the wellness movement, helping you to potentially tap into this profitable trend.
Find the perfect water dispensers for your hotel
At Cactus Water Systems, we understand that choosing water dispensers can be tricky, especially for such varied environments as hotels, so we gathered all our best hotel water dispensers into a single place for easy viewing - explore our range of water dispensers for hotels to find the perfect fit for your space, style, and guest needs.
We’re always happy to help with any questions or concerns you may have. Simply contact our team, tell us a bit about your setup and priorities, and we’ll recommend the ideal water solutions to match.
Our goal is to make your entire journey with us as pleasant and effortless as possible, from hello to hydration. From seamless installation to tailored maintenance plans, our services keep everything running smoothly; we handle the details so you can focus on what matters most: creating an unforgettable guest experience.
