About Us

Cactus Water Systems is a specialist, independent water cooler, boiler and fountain company.  We offer impartial, expert advice, and supply, install and maintain a wide range of water coolers, boilers and fountains nationally. Our offices are based in Kent. 

Why do we think you’ll find it refreshing to work with us?

  • Our pricing is clear and transparent – no nasty surprises or hidden extras
  • Our  success is built on our reputation for excellence in customer service
  • We will help you find the product that best suits your needs and location
  • We offer all the flexibility you need – you can buy or rent products from us
  • A fully managed contract takes the hassle out of regular servicing and sanitising
  • Cleaning, servicing and repairs are carried out by our expert, highly trained team
  • We can offer energy efficient products that are kind to the environment and your pocket
  • We have experience in working for many sectors – education, industry, health and domestic

Meet the team

Adam Tuson – Director

With years of experience in sales, marketing and business consultancy, Adam has created a company that is focused on delivering great value for money, high standards of service and minimal environmental impact. Established in 2010 Cactus Water Systems has continued to grow as a company under his leadership during the recent challenging economic climate.

Ali Oakes – Operations Manager

Ali’s background in project management is ideally suited to managing all the scheduling of installations and servicing to ensure that CWS always delivers quality customer service.

Contact us today to discover how we can make YOUR life easier with our reliable, value-for-money products and read our customer testimonials on the right to see how we have helped other organisations.


It’s a continual source of pride and delight to us here at Cactus Water Systems when clients write to say how much they have appreciated our service. Here is just a small selection of those testimonials:

“We lease a water cooler via Cactus and have done for two or three years now. The advice received at the beginning allowed us to make an informed choice and installation was both on time and hassle free. The company provides all necessary maintenance and we have not had a single problem. We are happy to recommend Cactus’s services.”

Darren Austin , Partner -Synergee Ltd
POU rental customer

“Cactus provides a first class service with regular, on time deliveries and servicing. They are also excellent value for money and very flexible if our needs alter. Cactus has been easy to deal with and the water is always a delight to drink!”

Alan Rustad , Managing Director - AR Communications
Bottle cooler rental customer

“I wanted to write following the work that your company did installing the water cooler in the studio.

“Having a water cooler in the studio has made a big difference to how comfortable our clients are, since they can now grab as much water as they need without feeling they need to ask. It’s one of the seemingly small things that make a huge difference to how people feel. Several clients have already commented on it.

“You made the process of choosing the water cooler very easy for us, and we are impressed at how low the cost is.

“I also wanted to say thank you for going out of your way to fit in with our timescales. We gave you very little notice, but you were still able to complete the work for us to open as planned.

Ruth Malone , Achieve More Health and Fitness
POU rental customer

"Just wanted to drop you a THANK YOU!!

The water fountains look amazing.

The children love them, especially the water feeder, it’s a huge success.

Many thanks"

Olive De Marzo , Senior Admin Officer/Finance Officer - Morden Mount Primary School

“I would like to compliment you on the way you have handled our water fountain order from start to delivery and installation, which was completed in a friendly and helpful, whilst professional, manner throughout. Although we had a slight problem this was rectified promptly and efficiently with no real inconvenience to us as a customer – a rare occurrence nowadays.

“Based on our experience I would have no hesitation in recommending Cactus Water Systems as a supplier.”

Bruce Kadwill , Dealer Principal – Motorhaven Peugeot
POU sales

“Cactus Water provides us with excellent service, keeping our water coolers well maintained and to schedule at a sensible cost.”

Rob Hillier , Owner – Risebridge Health & Sports Club
Maintenance only customer