Our business is open and we are working closely with our suppliers to ensure items can be ordered and fulfilled. With temporary staff restrictions and supply complications, deliveries are now mostly being made twice a week. We will keep customers updated throughout.
We are also operating a reduced installation and unit servicing and maintenance service* where access is possible. Please do get in touch to discuss requirements. For more information about restarting, cleaning and caring for water coolers and boilers read our blog post guide.
Thank you for your support and apologies for the inconvenience this will cause some of our customers.
There should be no reduction in service for phone or email enquiries.
To ensure we keep our staff, customers and the wider community safe in uncertain times we and our suppliers have instituted the following to help combat the spread of Covid-19:
- All warehouse staff are strictly adhering to a clean hands policy
- Elevated robust hygiene practices - paying extra attention to all touched surfaces, hand washing and sanitising
- The couriers are ensuring where possible they will operate non-contact deliveries
Thank you for reading this message, our thoughts are with you and your loved ones
*The WHA (Water Dispensing & Hydration Association) has established with the BEIS (Department for Business, Energy and Industrial Strategy) that Water Cooler Distribution and Servicing Companies provide an essential service and are therefore not on the list of non-essential businesses.